Portillos.com/survey – Are you a fan of delicious Chicago-style hot dogs, juicy Italian beef, or maybe those mouthwatering fries from Portillo’s? If so, you’re in for a treat! Portillo’s wants to hear from you through their customer satisfaction survey at Portillos.com/survey, and the best part? You could win free French fries just for sharing your thoughts. Let’s dive into how you can get involved and why it’s worth your time!

About Portillo’s
If you’ve ever been to Chicago, you know that Portillo’s is more than just a fast-food restaurant; it’s a culinary landmark. From its humble beginnings in 1963 as “The Dog House,” a simple hot dog stand, Portillo’s has grown into a beloved chain serving up classic Chicago eats.
Whether you’re craving a Chicago-style hot dog, an Italian beef sandwich, or their famous chocolate cake, Portillo’s has something for everyone. And now, with locations across several states, you don’t have to be in Chicago to enjoy these iconic dishes.
Why Participate in Portillo’s Survey?
Now, why should you take a few minutes to fill out the Portillo’s Survey at Portillos.com/survey? It’s simple—Portillo’s cares about what you think! Your feedback helps them keep their food and service top-notch.
Plus, you get rewarded for your time. By completing the survey, you’re not just helping Portillo’s improve, but you’re also getting a chance to win some tasty rewards, like free French fries or discounts on your next visit.

Portillos.com/survey Rewards and Coupons
Let’s talk rewards! When you complete the Portillo’s Survey, you’ll receive a validation code that you can use to snag free French fries or a discount on your next order. But that’s not all—every month, there’s a prize draw where lucky participants can win amazing rewards like BOGO deals, free fries, and even $1000 gift cards. It’s Portillo’s way of saying thank you for being a loyal customer.
Portillo’s Survey Rules and Eligibility
Before you rush off to complete the survey, let’s make sure you’re eligible. To participate in the Portillo’s Survey at Portillos.com/survey, you need to:
- Be a resident of the U.S. (including the District of Columbia).
- Be at least 18 years old.
- Have a valid email address.
- Have a recent purchase receipt with a survey code from Portillo’s.
Also, keep in mind that you can only take the survey once per receipt, and unfortunately, employees and their immediate families aren’t eligible to participate.

Conditions for Participation in Portillo’s Survey
Ready to get started? Here’s what you’ll need:
- A computer, laptop, or smartphone with a reliable internet connection.
- Basic knowledge of English or Spanish (the survey is available in both languages).
- A recent purchase receipt from Portillo’s with a 20-digit survey code.
Make sure you have all this handy, and you’re good to go!
Step-by-Step Guide to Completing the Portillos.com/survey
Here’s a quick and easy guide to completing the Portillo’s Survey:
- Grab your receipt: Find that recent Portillo’s receipt with the 20-digit survey code.
- Visit the survey site: Head over to Portillos.com/survey to start the survey.
- Enter the code: Punch in the survey code from your receipt.
- Give your feedback: Answer a few questions about your recent visit. Be honest—Portillo’s wants to know how they can improve!
- Submit your info: Provide your contact details to enter the prize draw.
- Redeem your reward: After finishing the survey, you’ll get a validation code. Use this code on your next visit to get your free fries or discount.
It’s that simple! In just a few minutes, you could be on your way to enjoying some free Portillo’s goodness.

Alternative Entry Method: Mail-In Response for Portillo’s Survey
Not keen on doing the survey online? No problem! You can still enter the Portillo’s Sweepstakes without making a purchase or filling out the survey. Just write your name, address, phone number, birthdate, and email on a 3×5 card, pop it in an envelope, and mail it to: “Portillo’s Customer Response Survey Sweepstakes,” PO Box 10430, Rochester, MN 14610. Easy as pie—or should I say, easy as Portillo’s chocolate cake?
Portillo’s Survey Questions Overview
Wondering what kind of questions you’ll be asked? The Portillo’s Survey covers a variety of topics, all focused on your dining experience. You’ll rate things like the quality of the food, the friendliness of the staff, and the cleanliness of the restaurant. It’s your chance to tell Portillo’s what they’re doing right and where they can improve.
Promotional Notes for Portillo’s Survey
It’s important to know that the Portillo’s Survey is sponsored by Portillo’s Location, LLC, headquartered at 2110 Corporate Drive, Salisbury, NC 28147. If you have any questions or need support, you can reach out to their customer service at 1-800-210-9569. Just a heads-up: Only those who aren’t directly or indirectly associated with Portillo’s (like employees or their families) can enter the prize draw.
#TruthHurts 💯 https://t.co/G4Jt0VRDFN
— Portillo's (@portilloshotdog) February 17, 2020
It's groundbreaking time in @NormalILL! pic.twitter.com/HWa5lvu5Uj
— Portillo's (@portilloshotdog) April 13, 2017
It's groundbreaking time in Champaign! Who's excited?! pic.twitter.com/CnGpQAZEEI
— Portillo's (@portilloshotdog) January 5, 2017
Good things come to those who wait, and our fans in Orlando could not have been more patient—thank you! We are bun-believably excited to announce that our grand opening in Orlando is on June 15 at 10:30am! We can't wait to see you there. pic.twitter.com/QipC9dwP1R
— Portillo's (@portilloshotdog) May 13, 2021
Cheese fries make the world go 'round. pic.twitter.com/eo4fHXMRf3
— Portillo's (@portilloshotdog) March 9, 2016
Chicago Style is the only way to do it! Do you agree? #portillos #portilloshotdogs #chicagostyle pic.twitter.com/N6RdrgEF2R
— Portillo's (@portilloshotdog) January 22, 2023
Dance your buns off, Champaign! We're coming to town. https://t.co/9peTeW4xeh pic.twitter.com/dQE2AbYM47
— Portillo's (@portilloshotdog) December 8, 2016
— Portillo's (@portilloshotdog) February 2, 2021
Where @BernieSanders actually had to be pic.twitter.com/rCfJlLNNmN
— Portillo's (@portilloshotdog) January 22, 2021
Two Chicago icons in one picture #chancethesnapper @barstoolchicago pic.twitter.com/SzLUMLXUT4
— Portillo's (@portilloshotdog) July 16, 2019
We like our Italian beef sandwiches dipped, not dry #portillosbeef pic.twitter.com/4u4CncXqHb
— Portillo's (@portilloshotdog) January 30, 2023
Looking GREAT! https://t.co/e2WQ3JjW8H
— Portillo's (@portilloshotdog) December 19, 2017
All of the flavor, none of the carbs 😎 We have to give a shoutout to our #Keto friendly cup of beef during National Italian Beef Month! #portilloshiddengems pic.twitter.com/vRm5meuLsV
— Portillo's (@portilloshotdog) May 14, 2019
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Portillo’s Survey On Social Media
Conclusion
Participating in the Portillo’s Survey at Portillos.com/survey is a win-win. Not only do you get to share your thoughts and help improve one of your favorite restaurants, but you also get rewarded with free fries, discounts, and a chance to win big in their monthly draws. So next time you visit Portillo’s, hang on to that receipt and head over to Portillos.com/survey—you’ll be glad you did!
Portillos.com/survey of FAQ
- Question – How do I return an item?
Answer – Just attach the UPS label from your package and return it within 30 days for a refund, minus a $5.99 shipping fee.
Question – How do I check my gift card balance?
Answer – Call 844-447-7251 or check online.
Question – Can I use a gift card online?
Answer – Absolutely! Use it for catering, merchandise, or at any Portillo’s location.
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